Overview
Presence tracking allows you to see when users are online or offline. The SDK provides SDK-global presence tracking that works across all conversations.Listening for Presence Updates
SDK-Level Events
Conversation-Level Events
Presence events are also emitted at the conversation level:Presence Event
Automatic Presence
When you connect to the WebSocket, your presence is automatically set toonline. When you disconnect, it’s set to offline.
Tracking Multiple Users
React Integration
Presence in Chat UI
Presence States
Presence events are deduplicated by the SDK. You’ll only receive an event when the state actually changes (online→offline or offline→online), not duplicate online→online events.
Best Practices
Debounce UI Updates
Debounce presence UI updates to avoid flickering during reconnection.
Graceful Fallback
Show “unknown” status for users you haven’t received presence for.
Cache Presence
Cache presence state to persist across page refreshes.
Handle Reconnection
Presence may briefly show offline during reconnection.
Complete Example
Next Steps
Typing
Typing indicators
Receipts
Read receipts
Conversations
Conversation management
Examples
Complete examples